Privacy Policy

Everything here applies whether you reach us through a lead form on Facebook or Instagram, a message or comment on our Instagram account, a form on our website, WhatsApp, a phone call, or a purchase on our site or the Classplus app.

If you submit an instant form on one of our ads, the details you give are passed to Agriguru EdTech and are then governed by this policy. Meta’s own handling of them is governed by Meta’s policy.

From you

Your name, mobile number, email if you give one, the course or exam you’re asking about, and what you tell us in quizzes, forms and counselling calls — degree, college, graduation year, district, exam. After a purchase we receive your name, phone, email, course and date. We never see your card, UPI or bank details; those stay with the payment gateway.

Automatically on our website

IP address, device and browser, pages viewed, and cookies including Meta’s advertising identifiers.

Please don’t send us ID numbers or health, caste or religious information — we don’t collect them.

We reply to your enquiry and give you the course details, fees and guidance you asked for; deliver the classes, tests and material you buy and support you afterwards; send updates about new batches, mock tests, offers and exam notifications; measure which ads and pages bring students to us; keep the accounts and tax records the law requires; and prevent fraud and misuse of our test material.

Most of this rests on the consent you give when you submit a form or message us, and you can withdraw it at any time.

We never sell or rent your details, and we never pass them to other coaching institutes.

Only service providers working on our instructions, and only what they need: Meta (ads and WhatsApp), the provider that powers our WhatsApp messaging, Classplus — operated by Bunch Microtechnologies Private Limited — for courses and payments made there, Razorpay (payments), Supabase (our database, hosted in Mumbai), Vercel (website hosting), Google (analytics and our internal records) and Anthropic, the AI provider that writes our automated replies, which receives the message it is answering. Our own counselling and teaching team sees your enquiry and course history. We also disclose data where a law or court requires it.

We advertise on Facebook and Instagram and we measure what works. Our website carries the Meta pixel. When someone buys, we send Meta a confirmation event with the amount paid, in which the phone number and email are hashed — turned into an irreversible code — before they leave us. Meta uses it to tell us which ads led to purchases. We also build audiences from our contact lists, hashed the same way, so our ads reach students like our existing ones. You can control this in your Facebook or Instagram Ads Preferences, and block cookies in your browser.

When you send a Direct Message to our Instagram account @agriguru_edtech or comment on one of our posts, Instagram passes it to our customer-support system (Lead Desk), where our team can read and answer it.

An automated assistant (AI) may answer your message with information about our courses, fees, batches and webinars. A member of our team can see every conversation and can take over at any time; just ask to speak to a person.

We store your Instagram username and name, the text of your messages and comments, our replies, and the time they were sent. We use them only to answer your enquiry and follow it up. We never sell them, never use them to target ads, and never message you on Instagram unless you contacted us first. They are kept and deleted like other enquiries (see below).

When you click a WhatsApp button on our ads, ask us to contact you, or message us first, you’re opting in to messages from Agriguru EdTech about your enquiry, plus occasional updates about batches, tests and offers. Reply STOP or email us to stop. We’ll still send what you need for something you’ve paid for — class links, schedules, receipts.

As on Instagram, our automated assistant (AI) may answer your WhatsApp messages about courses, and a member of our team can take over at any time.

Browsing Agri Radar needs no account. If you sign in with your mobile number and make a profile, we store your number, your qualification, your college, whether you are studying or have passed out and the year, your discipline, your home state, the states you want jobs in, the kinds of listing you want, your location, and when you agreed to this.

Jobs near you. The map of jobs near you is on unless you switch it off. While it is on, and if you allow it in your browser, we store where your phone was, as precisely as it reports it. Only you and our staff can see your saved location. If you have already allowed location, we quietly update it when you open Agri Radar somewhere new (at most every few hours). We use it to show you a map of jobs around you, to look for more jobs near you, and, combined with other students’, to see which areas Agri Radar reaches. The map pictures come from OpenStreetMap, which receives your device’s internet address and the map area being shown, as any map website does. Switching the map off on your profile page removes your location, and deleting your profile deletes it. Browsing Agri Radar without a profile never asks for your location.

We use it to show you the listings you can apply for and, once alerts start, to send you the new ones that match. Alerts can be turned off at any time on your profile page.

You can delete your Agri Radar profile yourself on that page; it is removed straight away. Your sign-in, which you may also use for mock tests, stays until you ask us to delete it (see below).

Enquiries that don’t lead to a purchase: up to 24 months from your last contact, then deleted. Student and purchase records: while you have access to what you bought, and after that for as long as tax and accounting law requires.

We protect your data with encrypted connections, OTP-verified logins and access limited to staff who need it. Some of the providers above process data outside India. If a breach affects you, we will tell you and the Data Protection Board of India.

You can ask what data we hold about you and who we shared it with; have it corrected or deleted; withdraw your consent as easily as you gave it; nominate someone to exercise these rights if you cannot; and complain to us. These are your rights under sections 11 to 14 of the Digital Personal Data Protection Act, 2023.

Email agriguru@conglomerindia.in or WhatsApp +91 88488 22895, quoting the mobile number you gave us. We reply within 30 days. Withdrawing consent may mean we can no longer provide a course you have signed up for.

If you’re not satisfied, write to our Grievance Officer at agriguru@conglomerindia.in, marking your email “Grievance”. If we still haven’t resolved it, you can complain to the Data Protection Board of India.

You can ask us to delete everything we hold about you — enquiries, WhatsApp and Instagram conversations, quiz and form answers. Email agriguru@conglomerindia.in or WhatsApp +91 88488 22895 with “Delete my data” and the mobile number, email or Instagram username you used with us.

We reply within 30 days to confirm it has been done. We may have to keep purchase and invoice records for as long as tax law requires, and deleting your data ends access to any course you have bought. Messages you sent on Instagram or WhatsApp also stay in your own app until you delete them there.

Our courses are for students aged 18 and above and our ads are targeted to adults. We don’t knowingly collect data from anyone under 18 without a parent’s or guardian’s verifiable consent, and we don’t track, profile or target ads at children. Tell us if a child has given us their details and we’ll delete them.

We’ll update the date at the top when this changes, and tell you by WhatsApp or email if the change is significant.